（天河）歐洲通訊設備商招聘—訂單助理
來源: 原創
【職位名稱】歐洲通訊設備商招聘—訂單助理Order Management Assistant
【招聘人數】2人
【工作地點】中國廣東省廣州市高新技術產業開發區科學城南云三路
【工作職責】
Main Tasks (主要工作職責)
• Order-taking
• Check the order serviceability according to working procedure
• Make sure the orders are entered in a correct way into the transaction system within the decided lead-time
• Supply the customer with the needed information
• Take the necessary corrective actions in case of any discrepancy against working procedures under the guide of authorized persons.
• If necessary priorities order lines in accordance with Manager Customer Management
• Archive all documents according to the working procedure.
• Follow up all orders until completion
• Solve discrepancies received from customer together with related parties
• Keep the customer profile up-to-date
• Answer customer related questions regarding the provided services
• Answer order related questions to internal persons involved
• Check order records with customers when needed
• Inform Manager Customer Management about operational issues
• Proactively escalate non-solvable issues to Manager Customer Management
• Have regular customer contact to obtain a good customer relationship
Competence Requirements• Bachelor degree or equivalent in business
• High-level of interpersonal communication skills
• Independent, flexible and ready to cooperate
• Fluent in written English
• Customer orientation
• Commercial skills
• Advanced MS Word/Excel knowledge
• Responsible and initiated
p.s.主要是文書工作，整理公司內部資料，有英語郵件和偶爾的英文電話
【工作時間】
5天8小時，周末雙休。朝九晚六
【食宿情況】不包吃住
【薪酬福利】
稅前4300*13
公司提供班車(多條線路）
五險一金帶薪年假病假
簡歷快來~~~~
319057648@qq.com
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